Four steps. One deliberate commit.
The flow mirrors how merchants actually fix orders—not a black box, not a silent save.
Flow at a glance
Four steps align with the embedded app: list → lines & totals (shipping + order discount) → addresses → preview & commit.
Find order
Qty, price & totals
Ship / bill
Diff → commit
1 — Choose order
Start from the in‑app order list. Use filters and presets to find the order that needs a correction.
2 — Edit lines
Adjust quantities and unit prices at the line level, and—when Shopify allows in-place edits on this order—shipping fee and cart / order-level discount in the totals band (fixed shop money or percent of the current line-item subtotal). When policy requires, the app routes upward line changes through the right method for your store; some discount or shipping changes may require void and a replacement order—the preview will spell it out.
3 — Addresses
Update shipping and/or billing addresses when the ticket is really about delivery or finance—not only SKU lines.
4 — Review & commit
Open the preview, read line and totals-band deltas (including shipping and order-level discount), confirm risks if prompted, then commit. Optional timeline notes and customer notification settings ship with the same step.
Prefer click‑by‑click instructions? Open the tutorial